Copyright © 2010 EQ4U Limited.  A company registered in England and Wales No 04139851.  Last modified: 7 December, 2018 

Mail Webmaster or visit Saxon Park Services   ¦ Cookie Policy



No cover available

Formula for Success: A core concept of management

Lawrence Appley

We like Lawrence Appley’s definition of management (‘Getting things done through other people’) because it says so simply what many other definitions struggle to say. But there is more to Appley than this, and in this seminal book he lays down four basic principles of management that are also recognisably relevant to our beliefs. They are that managers (and leaders) should be:

  • responsive to an orderly approach (stop and think - the ‘red light’ in 'Mindchange' )
  • dependent upon unique skills and tools
  • guided by a code of ethics
  • controlled by disciplines

It is too easy to think that all that we know about management and leadership has been discovered in the last few years. Appley shows that many of today’s ideas have been around for years and that the challenge is to put them into practice.

Back to top

Leading quietly

Joseph Badarraco

This is an uncommon guide to common dilemmas, a practical, realistic model for making tough leadership decisions in today's fast and fluid environment by Badaracco, a trusted authority on business ethics and leadership. Presenting a new approach to leadership and ethics, this alternative guide is about exercising quiet moral authority. 'Leading Quietly' makes the case that creative, practical approaches to everyday situations through everyday ethical choices are the essence of effective leadership. The book provides a toolkit for quiet leaders, laying out a framework for action with eight counterintuitive strategies for making ethical decisions.  Each strategy is grounded in an engaging case study, showing leaders resolving (or failing to resolve) difficult problems.  Includes surprising answers and counterintuitive approaches to 'doing the right thing' that include recognizing your own self-interest, buying time, and bending the rules.

Back to top

The Road to Audacity

Stephen Carter & Jeremy Kourdi

Being audacious and adventurous can be inspiring, but is often submerged by concerns for comfort and security. The authors argue that to be successful in a more uncertain environment individuals and organizations need to adopt a more adventurous and audacious approach. The book uses examples and cases to show how to go about being more audacious and adventurous in our organizations and in ourselves.

Back to top

Understanding Emotional Intelligence in 90 Minutes

Jan Childs

This is another in the "In Ninety Minutes" series which offers the reader a comprehensive but easily readable and digestible text covering a specific topic in an hour and a half of study. The concept of emotional intelligence as a tool for improved personal and business performance is well established amongst psychologists, academics, theorists and consultants. However, in the wider community it still has an air of mystery about it. This concise, practical guide explains both the theory and the practice in straightforward terms which anyone can understand. Areas covered include: What is emotional intelligence?; Why is it important?; a 4-step process for developing emotional competence; how to put it into practice, including: emotional engagement, empathetic listening, assertiveness without aggression, advanced communication, and team management/participation; and, the benefits of EQ - both to individuals and to organisations.

Back to top

MINDCHANGE: the power of emotionally intelligent leadership

Jan Childs & David Pardey

'Mindchange' is about challenging leaders at every level to develop and maintain a mindset based on continually being open to learn and change, both at a personal and an interpersonal level, within a framework of fundamental principles, values and applied integrity whether within business, politics or the community. The authors challenge leadership practice that puts expediency and short-term 'quick wins' before ethics, integrity and the development of valued and long-term business and personal relationships, and advocate not only personal benefits for the people concerned, but also commercial profit and political credibility through emotional competence (applied EQ). This is a powerful book that will set new standards for personal and business conduct, put emotional intelligence at the forefront of decision making, and will persuade leaders to use emotional engagement equally with their intellectual contributions.

 For case studies, articles and handouts, including leadership case study extracts from ' Mindchange' :

'Mindchange' is recommended reading for delegates on EQ4U Ltd's 'EQ Executive Leadership' programme:

Back to top

The Other 90%: How to Unlock Your Vast Untapped Potential for Leadership & Life

Robert Cooper

Drawing from the latest research in neuroscience, performance psychology and work physiology, Robert Cooper, PhD shows how to find and use the 90% of our capacity and brainpower that, for many of us, lies dormant. The Other 90% explores what Dr Cooper calls the ' Four Keystones' : Trust, Energy, Farsightedness and Nerve. This book shows how the most exciting breakthroughs will come not from advances in technology, but from a deeper realisation of what it means to be most human and alive.

Back to top

Executive EQ: Emotional Intelligence in Business

Robert Cooper & Ayman Sawaf

In recent years there have been a number of research studies and management reports showing connections between various competencies of emotional intelligence and bottom-line business results. These include significant gains in revenue, productivity, innovation, teamwork and profitability. Cost savings, reduced cycle time, greater market share, and increased trust, loyalty and commitment from co-workers, employees, customers and clients are further proven benefits. Many people are beginning to realize that simply being blessed with a high IQ does not guarantee a path to career success. Emotional Intelligence, or EQ, is equally, perhaps even more important. Knowing one's own emotions and controlling them, recognizing and understanding emotions in others and self-motivation are the key dimensions of EQ. This practical book aims to show you how to develop and apply EQ in your workplace. It includes an EQ map for self-assessment.

'Executive EQ' is recommended reading for delegates on EQ4U Ltd's 'EQ Executive Leadership' programme:

Back to top

Beyond Reason: Using Emotions as You Negotiate

Roger Fisher & Daniel Shapiro

Although military and economic measures often have been taken in an effort to contain terrorism and violent conflicts, long-term security cannot happen without dealing with the emotional dimension of conflict. The ideas in ' Beyond Reason' , by Roger Fisher and Dr Daniel Shapiro, are the foundation of a new Harvard initiative, ' International Negotiation Initiative' (INI), Harvard Negotiation Project. aimed at reducing global violence. This initiative researches the emotional dimension of terrorism and ethno political conflict and offers practical ideas to improve relations between divided groups ' Beyond Reason' suggests that negotiation is key to human interaction whether at work, home or even in the world of politics and looks at the psychological techniques that can be used to break deadlock and reach a deal that everyone can live with.

Back to top

The Inner Game of Work: Overcoming Mental Obstacles for Maximum Performance

Timothy Gallwey

This title provides principles and methods to help us control negative influences such as fear of failure and self-criticism. The principles have been adopted by managers and employees of some of the world's largest companies, and are a powerful tool for overcoming the inner obstacles to a fulfilling and rewarding career.

Back to top

Frames of Mind

Howard Gardner

Intelligences Reframed

Howard Gardner

Frames of Mind and Intelligence Reframed by Howard Gardner

If you' re still doubtful that it' s possible to talk about emotional intelligence, then these two books by Harvard Psychologist Howard Gardner should help to persuade you. Gardner has used the growing understanding of the brain that is the product of modern neuroscience' s ability to monitor its working to develop his theory of multiple intelligences, including both inter-personal and intra-personal intelligence, both closely allied to the idea of emotional intelligence. Perhaps most importantly, Gardner has started from the perspective of debating the nature of intelligence and the criteria that should be used to judge whether or not a particular faculty can be called intelligence. Most significantly, he shuns the approach that has dominated the IQ debate for years that focuses only on that which can be measured, to argue that the ability to measure a faculty as intelligence is not a condition for defining it as such.

Frames of Mind is his original ground-breaking book that develops his theory of multiple intelligence and Intelligence Reframed contains a series of essays that bring his thinking up to date, including an overview of the effect of using the theory to as part of the education of children.

Back to top



Malcolm Gladwell

Malcolm Gladwell suggests that our unconscious mind is able to find patterns in situations and behaviour and make quick decisions based on very narrow slices of experience - a process he describes as ' thin-slicing' . And educating our minds to use subliminal clues for fast problem solving can often be more effective than applying a protracted, information loaded and analytical thinking process. A key message in ' blink' of interest to all leaders is that through training and practice, focused and rapid decision making ability can be learnt, including dealing effectively with high stress situations. The ' Millennium Challenge - Paul Van Riper's Big Victory', a story of intuitive decision making in a war game exercise, will be of particular interest to military leaders.

Back to top

The Tipping Point

Malcolm Gladwell

The idea of 'The Tipping Point' is quite simple. It is that many of the problems we face - from crime to teenage delinquency to traffic jams - behave like epidemics. They aren't linear phenomena in the sense that they steadily and predictably change according to the level of effort brought to bear against them, but are capable of sudden and dramatic changes in direction. Years of well-intentioned intervention may have no impact at all, yet the right intervention - at just the right time - can start a cascade of change. Many of the social ills that face us today, in other words, are as inherently volatile as the epidemics that periodically sweep through the human population: little things can cause them to 'tip' at any time and if we want to understand how to confront and solve them we have to understand what those 'Tipping Points' are. In this revolutionary new study, Malcolm Gladwell explores the ramifications of this. Not simply for politicians and policy-makers, his method provides a new way of viewing everyday experience and enables us to develop strategies for everything from raising a child to running a company.

Back to top

The New Leaders Daniel Goleman, Richard Boyatzis and Annie McKee

Goleman, the great populiser of emotional intelligence and Boyatzis, the man who did more than anyone to develop the concept of management competencies, combine with McKee to develop six leadership styles that demonstrate how emotional intelligence affects leadership behaviour. What they emphasise, that effective leadership is all about EQ, provides further evidence for the importance of developing your EQ in order to become effective as a leader.

Back to top

Harvard Business Review on Leadership

What does it take to be a leader in a global economy? In the face of the current worldwide economic slump and recent international upheaval, this question has become increasingly difficult to answer. This collection of classic articles by, amongst others, Henry Mintzberg and John Kotter, is designed to help anyone new to the role of leadership, to reflect on the nature of the role and the skills and behaviours they need. It' s probably true to say that there is more to challenge your thoughts about leadership in this collection than in many books two or three times the size.

Back to top

Lost for Words – The Mangling and Manipulation of the English Language

John Humphries

An erudite and entertaining personal view of the abuse and misuse of the English language by the well known journalist and broadcaster, John Humphries. Jargon, political guff and business-speak are all commented on, with lucid examples of both deliberate and careless communication that is either unclear or manipulated. While I don’t agree with all his views, it’s a thought provoking read that’s inspired a heightened awareness of the value of clear, simple and honest expression and an ongoing appraisal of my own communication.  

Back to top

The Leadership Challenge

James Kouzes and Barry Posner